Heart of the South Hams, Devon

Items of Interest & Council News

Malborough Messenger April & May 2020 online HERE


Information from Devon Domestic Abuse Support Service taken from website

Devon Domestic Abuse Support Service

Devon Domestic Abuse Support Service (DDASS) is a charity that offers advice, guidance and support to women, men and children affected by domestic abuse.
Our main aims are to increase safety and improve wellbeing.

For further information please contact our helpline on 0345 155 1074 (Mon-Fri 9am-5pm) or email

We have a helpline, an adult Outreach service, a children support service and currently run a perpetrator programme in Exeter.

Our helpline workers take calls from anyone who wants to contact us for one off advice or who wants to self referral for on-going support. The helpline can help with advice and guidance, safety planning and signposting to other agencies, like solicitors, housing, food banks etc.
Our helpline can also help with agency enquiries.
For anyone who wants on-going support, the helpline will complete the referral process so that an Outreach worker can be allocate.

Our Outreach workers offer one to one support to women and men who are experiencing current domestic abuse. This might be by a partner or ex-partner (same or opposite sex) or family member. We also recognise that children (up to 18 and grown up children) can display abusive behaviour and we offer specific support around those issues. The support might be by phone or face to face.

We can meet with clients in their own home (if safe) or in other community locations, like GP surgeries, children centres, cafe's - anywhere safe and confidential.
We help with safety planning, advice, guidance and explore options that are specific to each person. We can help to get access to protective court orders, advice re safe housing options, give practical support, accompany to agency appointments where needed and liaise with agencies on the client's behalf.

We are in process of setting up a voluntary support service for individuals, who have experienced domestic abuse in the past and who are still affected emotionally by this. Support from this service will mainly be around dealing with the impact of domestic abuse with the aim of improving wellbeing.

Our children's workers offer advice to children who have been affected by witnessing domestic abuse. They can offer one to one support to children from 11 years and support the non abusive parent to address any issues for children up to 11 years old. Generally the children's worker together with the parent, will assess what the best support and way forward is for the family.
Parents can self refer to access the children service.

The perpetrator programme runs over 25 weeks and addresses issues of physical respect, intimacy and sexual respect, emotional respect, domestic abuse and the impact on children and rebuilding trust and respect. It is aimed at men who recognise that their behaviour is abusive and who take responsibility for their behaviour and want to change their ways. We recognise that women can also be abusive, but currently only run a course for men.
Men who are 21 years of age and over can refer to our perpetrator programme by contacting our helpline.




Now more than ever, it is essential that we can identify vulnerable people in our communities. 


We realise that many people have already arranged additional support from friends and neighbours but we are concerned that some people may not have managed this yet.  In order to ensure that everyone has the support they need, we would like to create a list of people who may need additional assistance during this uncertain time, we will match these people up with a volunteer from the Malborough Hello Neighbour initiative so that a support network can be put in place to ensure that everyone has the essential items and help that they need.


The support could be something as simple as a daily phone call to ensure that the person concerned is well.


If you would like to volunteer your support please provide your details to Grace Bibby as per the details on the Hello Neighbour sheet.  If you are looking to obtain support can you please email or telephone me with the following:

  • Name
  • Email and Telephone numbers
  • Address


Telephone:  07704 941150


Please note.  Information re vulnerable people will remain confidential between the Parish Council and the individuals who are matched.  In the event of the support provider having to self-isolate we would provide a second match to the person in need of support to ensure that contact remains continuous.

No lists of vulnerable people will be issued to anyone at any time. 


In addition to the above, please find below some information/links that may be relevant regarding contacting the NHS, local companies offering their services and information such as how to avoid scams:


If you think you may have the virus, NHS 111 has an online Coronavirus Service : Use this service if…

  • you think you might have Coronavirus
  • in the last 14 days you've been to a high-risk country or area
  • you've been in close contact with someone with Coronavirus

Do not go to a GP surgery, pharmacy or hospital.

Call 111 if you need to speak to someone.



Link from Marks and Spencer regarding foods you can freeze:


Kingsbridge Age Concern 01548 856650:

We are extending our regular services to support the local elderly community and are now offering a TAKE-AWAY AND HOME DELIVERY SERVICE throughout Kingsbridge and the surrounding areas, as well as operating our normal Monday to Friday drop-in lunches and Saturday morning breakfasts.

If you have elderly parents living in the Kingsbridge area and you are unable to reach them yourself to offer support or deliver food, please get in touch and we can add them to our weekday delivery service list.

Our team of volunteers will deliver a 2-course meal to our customers' doors Monday to Friday between 12pm and 1pm. Freshly made soup and a main course for £6.

Lunches are available to anyone over the age of 55 and Saturday morning breakfasts are open to all.

Tel: 01548 856650 or direct message us for further details


Facebook Link for South Hams Business Covid-19 Action Group – It is for businesses to share information and for individuals to be able to find out about:

- Home deliveries being provided

- Food takeaway services

- Other products and services being provided for those who are isolated or self-isolate.

 - Business collaboration ideas

- Other information to keep local businesses afloat until 'normal times' return.



Don’t fall prey to new scams:

There are also a number of scams being perpetrated, do not give out your financial information to anyone claiming to be from the Bank/Inland Revenue/NHS.  Please see the Citizens Advice page for details about scams and how to avoid them.



The Coronavirus situation is evolving on a daily basis. 

We have formed an internal incident management team and we are in regular contact with our partners in the NHS, Public Health England (PHE) and Devon County Council.

We will continue to provide you with information about our services as and when we update them.  Please keep an eye on official sources of information for specific advice for your council, such as Devon County Council and the Devon Association of Local Councils (DALC) website.

The Councils' approach to the emerging situation is as follows;

  1. We will follow Government and PHE advice
  2. We will take appropriate steps to protect our workforce and the public
  3. We will try to be proactive and keep people informed

The main message at the moment is that it is business as usual but with an emphasis on ensuring sensible precautions such as good hygiene.

Click on the link below for more information on the Government's action plan.


What does this mean for you?

We do not know if the situation will escalate locally, but just like Central Government we are putting plans in place to minimise the impact. 

As a Town or Parish Council, you too may be putting plans in place to protect your community. We have attached some posters that you can use to promote good hygiene.

We also thought that you may find this blog useful, five things you can do to protect yourself and your community.



Learn more about the virus

Watch this short video to learn more about the virus.  Click on the link to be taken to YouTube.


Where can I go for more information?

We are directing concerned people to the official government blogs and web pages. We have attached the latest version of web links to this bulletin.

If the public ask you for information, please direct them to these official sources.  

If you think you may have the virus, NHS 111 has an online Coronavirus Service : Use this service if…

  • you think you might have Coronavirus
  • in the last 14 days you've been to a high risk country or area
  • you've been in close contact with someone with Coronavirus

Do not go to a GP surgery, pharmacy or hospital.

Call 111 if you need to speak to someone.



You will be acutely aware of the current situation regarding Coronavirus and the national and local efforts to contain it.

We can all help by making sure we stay abreast of the latest health advice and guidance from Public Health England and sharing relevant updates.

The Dept of Health & Social Care is updating numbers etc from 2pm on a daily basis for the foreseeable future  


Up to date information can always be found via the County Council’s website You can also follow Public Health England's Facebook page or Twitter feed for the latest updates, information and advice.

PHE also advise that if anyone has recently been to one of the affected areas and is feeling unwell, they should phone the NHS 111 helpline for further advice straight away rather than go to the doctor or a hospital.

Detailed guidance from PHE and the NHS includes Frequently Asked Questions.

More generally, we can also help by reminding everyone that good hygiene is the best prevention and there are some simple steps everyone can take to protect themselves and their family. These include washing hands regularly and thoroughly and covering mouths and noses with a tissue when coughing and disposing of the tissue bin.

Whilst we can expect more cases in the coming days and weeks, the risk to the general public remains low.  The County Council will continue to work with health colleagues and all our partners to do everything we can to stop the virus spreading and keep people in Devon safe.

Devon Association of Local Councils

Devon County Council


Flooding information and advice:


If you have suffered a flood you will know how distressing it can be. This section includes information on how to prevent flooding, and where you can get more advice.

Where can I get sandbags from?

Sand and sandbags can be purchased from your local Builders Merchant, DIY store or Garden Centre.

The Environment Agency have produced a guide on how to use sandbags effectively, which you can download  here [390.03KB].

What do the council do to investigate and prevent floods?

Following a flooding incident where a number of properties and businesses are affected, the council will work with the Environment Agency and Devon County Council to investigate the cause of the flooding.

The Lead Local Flood Authority (LLFA) for our area is Devon County Council. They will use this information to produce flood incident reports which feed into the flood risk management strategy. 

For more information about the LLFA and their work, please visit their website.

How can I prevent flooding happening again?

If you have already experienced flooding, or you believe you may be at risk, there are steps you can take to protect your property.

The Association of British Insurers have produced a guide to Resistant and Resilient Repair after a flood, which you can download  here [101KB].

The Know Your Flood Risk Campaign have also produced a document for homeowners, which describes a number of flood protection measures. You can download this document  here [2.72MB].

SHDC No One's at Home

It is Empty Homes Week between Monday 23 and Sunday 29 September. South Hams District Council is calling on residents to help reduce the number of long-term empty homes in the District. 

Empty homes can be a magnet for crime and vandalism and the Council wants to bring vitally needed homes back into use.  They are asking residents to report homes in their area that they know have been left unoccupied for a long period of time. 

The Council currently has 65 homes which have been empty for over two years (source Council Tax base October 2018). All of these homes are paying 150% Council Tax.  There are also 332 houses which have been empty from between one month up to two years, with a further 93 properties uninhabitable due to structural work.

There are many reasons why a house can become empty, from the death or illness of a relative, homes being repossessed by the bank or due to maintenance or value issues.  This is where the Council can help.

Perhaps, you have a home that needs work doing to get it up to scratch?  If so, do you know that you may be able to access a loan through the Council?

If you are a homeowner, a landlord or an empty property owner the Council may be able to offer you a low cost loan from Wessex Loans.

Loans cover essential home repairs (such as installing or upgrading heating systems, roof and structural repairs, replacing old and inefficient windows and doors,  electrical and plumbing repairs or anything other issues deemed essential to keeping you warm, safe and dry in your home).  Repair/refurbish empty properties to enable you to sell or rent the property. 

Cllr Judy Pearce, Leader of South Hams District Council, said: “It’s really important that empty houses in the District are turned into much needed homes.  We know that it’s hard for some residents to get on the housing ladder and if these empty homes were improved then we can support the owners to get them back up to scratch.  That’s why we’re really pleased to take part in the national Empty Homes Week.

If you live near an empty house, get in touch so we can help you to solve this problem.  I wouldn’t want to live near to an abandoned house because apart from being an eyesore, they attract crime and lower the value of everyone’s properties by as much as 10%. 

“If you own an empty home, there are lots of things we can do to help, such as loans for home improvements but you need to get in touch so we can put the wheels in motion.“ 

If you would like to tell us about an empty home, please visit:

For more information about Wessex Loans visit:

Watch our videos:

Video 1 - How Wessex Loans Work



The Environment Agency have recently updated the information re requirements for licenses to abstract water.  Find out more HERE



Devon County Council are  currently leading the way in the county with positive actions to encourage tree owners to take responsibility for their ash trees and to have them inspected by a qualified arborist  where they present a risk to the Highway network.

DCC have produced a general information leaflet (attached)  which they are distributing to householders around the County and have also created a highly informative website about the disease and who is responsible for infected trees. This can be viewed at  

If  you have concerns that Ash trees  within your parish that grow alongside highways, byways, bridleways or footpath may be infected by Ash Dieback, these trees need to be reported to Devon County Council highways via their website at  

If  tree owners require assistance in finding a suitably qualified and insured arborist, information is available via the following link:  

Furthermore if trees suspected of being infected are located within a Conservation Area or are subject to a Tree Preservation Order, an arborist should be able to advise whether the tree owner should apply for recommended works by the normal 6 or 8 week process or under a 5-day notice for emergency works to dead trees or trees which pose an immediate threat to persons or property.   In either scenario, the tree owners or their appointed agent are responsible for following the required procedures for works to protected trees. 

Further information on the tree works application procedure is available here: or



We're seeing more victims of Cyber Crime – this link is for a booklet which you may find helpful:  Cyber Crime 

Don't become a victim of SCAMS - we're seeing more vulnerable people targeted, find out more at 

this site includes information re free sessions and an online learning facility that will help prevent you from being a victim. 


Malborough Neighbourhood Plan; At the referendum held on 27th February 2019 you voted to APPROVE the MNP.  

Here are the final documents for the Malborough Neighbourhood Plan:

  • Malborough Neighbourhood Plan 2014-2034 HERE
  • Basic Conditions Statement HERE
  • Plan Appendices HERE
  • Consultation Statement HERE
  • Habitats Regulations Assessment Screening Report HERE
  • Principle Residence Addendum HERE
  • SEA Environmental Report HERE
  • SEA Scoping Report HERE
  • SEA Addendum HERE

Full information including the examiners report can be found HERE